Consumers advised to do complete vehicle inspections before purchasing.

… complaints rapidly increasing

The Competition and Consumer Affairs Commission (CCAC) has noted an increasing number of complaints from persons purchasing vehicles.

This has prompted the CCAC to alert consumers to have vehicles they intend to purchase thoroughly examined by a mechanic of their choice before signing off on the final agreement of sale.

The CCAC has noted that for 2023 they have received 27 complaints related to the purchase of vehicles amounting to the value of $ 61,534,709. This reflects a 108% increase compared to the corresponding period last year.

As such, the commission recommends that vehicles are checked for all aspects of their engine function, air conditioning, and electrical systems, in addition to the exterior and interior condition.

Further, the CCAC offers a vehicle inspection checklist which can be obtained via the latter’s website at ccac.gov.gy.

Consumers are also advised to read, fully understand, and agree to the terms and conditions under contracts and warranties before signing off on the purchase.

The commission is also advising consumers who have recently purchased vehicles and are experiencing issues while still within the warranty period to file a complaint with the CCAC via the website.

Persons intending to purchase vehicles at auto dealers can also call the Commission to enquire about any valid complaints that may be on file for the dealer.